Delete Account

1. How to request account deletion

SellerProfit Pro currently handles account deletion requests through email-based support verification. There is no separate self-service web deletion button in the current implementation.

1. Send an email to sellerprofitpro@gmail.com.
2. Use the subject line: SellerProfit Pro Account Deletion Request.
3. Send the request from the same email address used for your SellerProfit Pro account whenever possible.

2. Information to include in your request

• Your SellerProfit Pro account email address
• Your full name, if available on the account
• A clear statement that you want your account deleted
• If you have an active subscription or recent payment, any order or payment reference that helps us verify the account faster

3. What we will delete after verification

Once we verify the request, we will work to delete or de-identify account data associated with your SellerProfit Pro account where reasonably possible in the current system, including applicable account records such as:

• Firebase Authentication account access for the app account
• Profile and account state stored for the user in Cloud Firestore
• Usage/account-service records that are not required to retain for legal, billing, or security reasons
• Trusted report snapshot records associated with the account, where they still exist in our systems

4. Data that may be retained

Some limited data may need to be retained even after an account deletion request, where retention is necessary for legitimate business or legal reasons. This may include:

• Payment, billing, order, and subscription verification records
• Security, abuse-prevention, and technical monitoring logs
• Records required for legal, accounting, tax, fraud-prevention, or dispute-handling purposes
• Email correspondence related to the deletion request itself, until the request is resolved

5. Local browser data

SellerProfit Pro also stores some preferences and temporary app data in your browser, such as language preference, report preferences, saved COGS text, limited session data, and download history. Those browser-side items are on your device.

An email-based account deletion request does not automatically wipe data already stored in your browser. You can clear that local data by using your browser's site data controls and any in-app reset/clear options that are currently available.

6. Deletion timing

SellerProfit Pro does not currently publish an instant self-service deletion timeline. Deletion requests are processed within a reasonable period after identity verification and after any necessary checks related to billing, security, abuse prevention, or legal retention obligations.

7. Contact and related policy

For deletion requests or questions about this process, contact sellerprofitpro@gmail.com.

You can also review the public Privacy Policy.